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Our customers are important to us, and by providing only the ‘highest’ standards of service and workmanship, we have become the ‘No.1 Granite Work top Supplier’ in Yorkshire. Call now for that unbeatable quote.

FAQ's

1. Do you sell direct to the public?
2. What is a template?
3. What must I have on-site when you arrive to do the templating survey?
4. I am just replacing my existing worktops, do they have to be removed before you template?
5. Can we plaster the walls after you have templated?
6. Do I need to be there when you template and install?
7. How long from the templating will it take to fit my granite worktops?
8. How can I get a quote?
9. How do I place an order?
10. When do I Pay?
11. What payment methods do you accept?
12. Do you cut and polish granite onsite?
13. Are your worktops manufactured in the UK?
14. When can I see the actual granite samples?


1. Do you sell direct to the public?

Yes we mainly supply to the end clients, by doing so we can ensure you get the best service and price. By cutting out the middleman and passing the savings on to you.
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2. What is a template?

A template is an exact replica of the required granite worktops. Taking all accurate measurements of the kitchen units and cut outs for hobs and sinks, all the shaping and overhang required. This is then used to manufacture the granite work tops ensuring a precise and accurate cutting of the granite for a perfect work surface installation.
Beware of some companies who claim they do not need to template before fitting, and cut on site using mobile equipment on the installation day. Using hand held cutters and polishers in your kitchen or living room can often resort in having to chisel the walls and needing to scribe the back of the granite edge to install the work surface. Resulting in very poor quality work surfaces plus a lot of dust, mess and noise.
A top quality Granite worktop when finished to the highest standard requires accurate templating before installation. Our cutting and polishing is carried out on the latest precision machinery in a dedicated and bespoke manufacturing facility, ensuring a perfect fit and a superior finish.
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3. What must I have on-site when you arrive to do the templating survey?
Before the survey you need to ensure all cabinets are level have sufficient braces and are secured firmly to the wall. Make sure you know the final location of sinks, hobs taps or any other fittings required and have these available on site. Please ensure after the survey cabinets are not moved as the measurements taken during the survey are crucial for a perfect worktop installation. Any changes after the survey can cause significant delays and incur extra charges.
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4. I am just replacing my existing worktops, do they have to be removed before you template?
In most cases we can template directly on top of the existing worktops, in very rare circumstances they may have to be removed before we come to template. If in doubt please call us for further clarification.
How ever we would recommend for a more accurate finish that you have your existing worktops removed before we come to template.
Please note when we return to install the new granite worktops the existing worktops need to be removed also sinks, taps and hobs should all be disconnected before we arrive to fit.
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5. Can we plaster the walls after you have templated?
No, this needs to be done before templating. Tiling should be done after the worktops have been installed.
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6. Do I need to be there when you template and install?
It is best if you are there when we template to answer any questions we might have. The same goes for fitting, so that you can confirm that you are happy with the finished product.
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7. How long from the templating will it take to fit my granite worktops?
We normally deliver and fit granite worktops within 3-10 working days after the survey, or by arrangement.
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8. How can I get a quote?
Please call us, or we will arrange an onsite meeting to finalise your requirements. Or if you prefer you can fax your kitchen plan with your contact details and we will be happy to give you a quote.
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9. How do I place an order?
Once you are happy with the quote contact us by telephone, or at the time of quoting, and we will arrange a meeting to place the order.
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10. When do I Pay?
A £500.00 deposit is required on the day we come to do the templates. The remainder of the balance is due on the day we complete the installation. Please remember that cheques take 5 working days to clear!
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11. What payment methods do you accept?
We accept Cheques, bankers draft or cash. The balance due on the installation day can only be paid by bankers draft or cash. If you pay the balance by cheque, we must allow 5 full working days for the cheque to clear. This generally means the installation will take place the following week, after full balance payment is made to us.
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12. Do you cut and polish granite onsite?
No, all our work surfaces are cut and manufactured in our own dedicated and bespoke manufacturing facility using the latest machinery.
Beware of some companies who claim they do not need to template before fitting, and cut on site using mobile equipment on the installation day. Using hand held cutters and polishers in your kitchen or living room can often resort in having to chisel the walls and needing to scribe the back of the granite edge to install the work surface. Resulting in very poor quality work surfaces plus a lot of dust, mess and noise.
A top quality Granite worktop when finished to the highest standard requires accurate templating before installation. Our cutting and polishing is carried out on the latest machinery in a dedicated and bespoke manufacturing facility, ensuring a perfect fit and a superior finish.
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13. Are your worktops manufactured in the UK?
All of our worktops are cut and manufactured in the UK in our own dedicated and bespoke manufacturing facility. This ensures that we maintain our high quality standards and exceptional level of customer service. Also enabling us to complete the installation of the granite worktops within 3-10 working days from templating.
Unlike many of our competitors who cut and manufacture their worktops abroad therefore making the customer wait up to 6 weeks before installation of the worktop.
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14. When can I see the actual granite samples?
Our staff carry a full sample range with them which can be viewed when they come to template. Alternatively if you would like to view a sample prior to ordering we will arrange an onsite meeting.
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